Terms of service
Last Updated: 07 February 2026
Welcome to SLN Telugu Ruchulu. These Terms and Conditions govern your access to and use of our services, including the purchase of food products from us. By placing an order, contacting us, or using our services in any manner, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you are advised not to use our services.
About Us
SLN Telugu Ruchulu is a food business engaged in the preparation and sale of traditional Telugu food products. Our business is located at Padmavathi Colony, Ramakrishna Theater Lane, Shadnagar, Telangana – 509216. We can be contacted via mobile number 098492 25444 or email at slnteluguruchulu@gmail.com.
Use of Services
Our services are intended solely for lawful purposes. Customers agree to provide accurate and complete information while placing orders, including delivery address and contact details. Any misuse of our services, fraudulent activity, or attempt to disrupt our operations may result in refusal of service without prior notice.
Orders and Acceptance
All orders placed with SLN Telugu Ruchulu are subject to acceptance and availability. We reserve the right to accept or reject any order at our discretion, including in situations where products are unavailable, pricing errors occur, or suspicious activity is detected. An order is considered confirmed only after we acknowledge it through call, message, or order confirmation.
Pricing and Payments
All prices displayed or communicated are in Indian Rupees and are inclusive of applicable taxes unless stated otherwise. Prices may change without prior notice. Payments must be made in full at the time of placing the order using the available payment methods. SLN Telugu Ruchulu is not responsible for issues arising from third-party payment gateways or banking services.
Cancellations, Returns, and Refunds
Order cancellations, refunds, and related matters are governed by our Returns and Refund Policy, which forms an integral part of these Terms and Conditions. Due to the nature of food products, returns are not accepted. Customers are advised to review the Returns and Refund Policy carefully before placing an order.
Delivery
We make reasonable efforts to deliver orders within the estimated time; however, delivery timelines are not guaranteed. Delays may occur due to factors beyond our control, including traffic, weather conditions, or courier partner issues. SLN Telugu Ruchulu shall not be held liable for delays once the order has been dispatched.
Product Information
We strive to ensure that product descriptions, images, and details are accurate. However, minor variations in appearance, taste, or packaging may occur as our products are freshly prepared. Such variations shall not be considered defects or grounds for refund.
Limitation of Liability
To the maximum extent permitted by law, SLN Telugu Ruchulu shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or consumption of our products. Our liability, if any, shall be limited to the value of the product purchased.
Intellectual Property
All content related to SLN Telugu Ruchulu, including logos, images, text, and branding, is our intellectual property and may not be copied, reproduced, or used without prior written permission.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Telangana.
Changes to Terms and Conditions
SLN Telugu Ruchulu reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon being published or communicated. Continued use of our services after such changes constitutes acceptance of the revised terms.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
SLN Telugu Ruchulu
Address: Padmavathi Colony, Ramakrishna Theater Lane,
Shadnagar, Telangana – 509216
Mobile: 098492 25444
Email: slnteluguruchulu@gmail.com